Order Processing

Please allow [4-6 hours] to process your order. Expect an email within [24-48 Hours] to let you know your order is on the way! Once your order is shipped, you will receive a shipping confirmation email with tracking information.

Store Pick-up

Orders can be picked up daily, from [9 AM - 7 PM]. An email will be sent when your order is ready for pickup. Located at: [260 McCutchen Street, Ellijay, GA 30540 USA]

Tracking Your Order

You can track the status of your order using the tracking information provided in the shipping confirmation email. If you have any questions about your order's status, feel free to contact our customer support team at info@giniverse108.com

Shipping Policies

We're dedicated to providing you with the best shopping experience, including clear and transparent shipping policies for our valued customers.

Shipping Destinations

Please note that we currently only provide free shipping within the United States. Shipping availability and delivery time may vary depending on your location.

Shipping Policies for B2B Customers

For our B2B customers, we offer flexible shipping options and can accommodate bulk orders. Please contact our sales team at info@giniverse108.com for customized shipping solutions, including volume discounts and shipping timelines.

Delivery Issues

In the rare event that you encounter any issues with your delivery, such as delays or damaged products, please contact our customer support team immediately. We will work diligently to resolve any problems and ensure your satisfaction.

Questions or Concerns

If you have any questions, concerns, or special requests regarding shipping, please don't hesitate to contact our customer support team at info@giniverse108.com. We're here to assist you and provide the best possible service.

Thank you for choosing Giniverse108 for your shopping needs. We appreciate your business and look forward to serving you.